(Senior) Implementation Consultant (m/w/d)
Core
Onboard new B2B SaaS customers into productive usage within 90 days, managing complex implementations across multiple sites and stakeholders.
Role type
Senior Implementation Consultant (B2B SaaS)
Builds
Customer onboarding and activation workflows for a construction industry AI platform
Domain
Construction industry + SaaS
Deliverable
production ML models
Required skills
Customer onboarding, stakeholder management, training delivery, project management, complex system implementation, executive communication, parallel account management, problem-solving
Preferred skills
Construction/real estate domain knowledge, AI tool proficiency, German native level, English fluent
Technologies
AI tools, SaaS platforms
Responsibilities
Lead customer kick-offs, train procurement and project management teams, manage complex multi-site implementations, ensure customer activation within 90 days, escalate blockers to leadership, hand off accounts to Account Managers
Seniority
Senior, hands-on IC
