Support Operations, Privy
Core
Own internal systems and workflows for the Developer Success team, acting as air traffic control for support requests and maintaining data hygiene across the support stack.
Role type
Support Operations Associate
Builds
Internal support workflows, runbooks, and data hygiene processes
Domain
Developer tools / Crypto infrastructure
Deliverable
dashboards & analysis
Required skills
Support operations, process improvement, CRM data management, issue triage, cross-functional collaboration, systems thinking
Preferred skills
Developer tools experience, API familiarity, AI automation