Developer Success Engineer
Core
Bridge between product and developers, providing expert-level support, architectural guidance, and feeding user learnings back into product planning and documentation.
Role type
Senior IC Developer Success Engineer
Builds
Developer support workflows, internal tools, integrations, and product improvements based on user feedback
Domain
AI infrastructure, developer tools, backend systems
Required skills
TypeScript development, queueing systems, complex technical debugging, written and verbal communication, developer empathy
Preferred skills
Infrastructure experience, customer success metrics, Inngest platform experience
Technologies
TypeScript, Go, Python, Golang, Postgres, Redis, PubSub, FoundationDB, React, Next.js, GraphQL, REST APIs, GCP, AWS, Vercel
Responsibilities
Deliver expert-level support and architectural guidance to developers; track down and document bugs; identify and document feature requests; contribute to documentation and use cases; support sales-led POCs; develop internal tools to optimize support workflows
Seniority
Senior, hands-on IC
