Customer Engineer, Turkish or Arabic Speaking
Core
Trusted technical advisor and primary architect of the customer journey, bridging technical strategy and business value for enterprise clients.
Role type
Quota-carrying Customer Engineer (Solutions Engineering)
Builds
Cloudflare architectures, bespoke solutions, and customer adoption blueprints for DNS, CDN, Zero Trust, and Network Security.
Domain
Internet Infrastructure, Cloud Security, SaaS
Deliverable
product features
Required skills
Enterprise network and security architecture design, Proof of Concept (PoC) definition and execution, technical validation and discovery, customer health monitoring, quota management, cross-sell and up-sell strategy, technical presentation and stakeholder management, SOP and technical guide creation, AI agent and LLM utilization for workflow automation, Python/JavaScript/Bash/Lua/Go scripting, RESTful/GraphQL API design.
Preferred skills
Experience with SaaS metrics, deep knowledge of Internet fundamentals (OSI, BGP, TCP/UDP, DNS, HTTP/2, TLS), expertise in WAF, Bot Management, and SASE concepts, familiarity with prompt engineering and log analysis.
Technologies
Cloudflare (DNS, CDN, Zero Trust, Workers, WAF), Python, JavaScript, Bash, Lua, Go, RESTful APIs, GraphQL, LLMs, AI agents.
Responsibilities
Lead technical deep-dive discovery and map customer infrastructure to Cloudflare architectures; define and execute Proof of Concepts (PoCs) and technical validations; design structured migration and onboarding blueprints; carry a variable quota tied to new business acquisition and account growth; lead technical Quarterly Business Reviews (QBRs); leverage AI agents and LLMs to automate routine tasks like RFP responses and sandbox provisioning; partner with Enablement teams to design and govern technical resources and best practices.
Seniority
Senior, hands-on IC with commercial accountability
