Associate Account Manager, Revenue Retention
Core
Drive revenue retention by managing the end-to-end renewal lifecycle, architecting accurate quotes, and ensuring contract compliance for a global SaaS portfolio.
Role type
Associate Account Manager (Revenue Retention)
Builds
Renewal contracts and expansion opportunities for enterprise customers
Domain
SaaS / DevOps / Cloud Infrastructure
Required skills
Account management, Renewals lifecycle management, Salesforce (SFDC) proficiency, Deal math, Contract and legal workflow literacy, Cross-functional collaboration, Data integrity management, Technical objection handling, AI tooling fluency
Preferred skills
Experience in high-growth technical environments, Familiarity with JFrog platform (Xray, edge nodes)
Technologies
Salesforce, Excel, Gong, JFrog Xray, JFrog Edge
Responsibilities
Scale the renewals process by architecting accurate quotes and opportunities; Drive operational excellence by collaborating with Finance, Legal, and Deal Desk; Maximize customer retention by managing the end-to-end renewal lifecycle; Optimize Salesforce data integrity for AI-driven risk scoring; Accelerate business growth by identifying expansion opportunities using AI-assisted signal review; Recognize strategic deal signals and streamline the customer experience.
Seniority
Mid-level, hands-on IC
