Senior Associate, HR Shared Services
Core
Process backend compensation transactions, validate data, and ensure SLA compliance within HR Shared Services.
Role type
Senior Associate, HR Shared Services (Compensation Operations)
Builds
Accurate compensation data, reports, and compliant transaction records for employees and business partners.
Domain
Human Resources / Compensation Management
Deliverable
dashboards & analysis
Required skills
Compensation concepts (salary ranges, comp ratio, job architecture), HRIS systems (SuccessFactors, Zendesk), Data validation and reconciliation, Excel (pivot tables, lookups), SLA management, Process documentation
Preferred skills
Continuous improvement mindset, Independent problem solving, Cross-functional partnership
Technologies
SuccessFactors, Zendesk, Excel, HRIS
Responsibilities
Process compensation requests and transactions, Pull and validate ad hoc compensation reports, Create and maintain SOPs and process maps, Partner with HR and Finance teams to resolve discrepancies, Perform data quality checks across payroll and planning files, Adhere to critical metrics and SLAs
Seniority
Senior, hands-on IC