[쿠팡] 이츠 프랜차이즈 파트너십 및 B2B 채널 관리 매니저 (Partner Development & Conversion)
Core
B2B sales and partnership team focused on acquiring top franchise brands and managing dedicated communication channels to drive business growth.
Role type
Senior B2B Account Management & Channel Operations Manager
Builds
Franchise brand partnerships, dedicated hotline channels, and onboarding processes for Coupang Eats
Domain
Food delivery / E-commerce / Franchise industry
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
B2B Account Management, B2B Sales, Channel Operations Project Management, Data Analysis, Franchise HQ Negotiation, CRM Management, Call Center Operations, Operations Management
Preferred skills
E-commerce/Platform/Foodtech industry knowledge, Salesforce/Genesys experience, SQL/Excel proficiency, Resource & Result Management
Technologies
Salesforce, Genesys, Excel, SQL
Responsibilities
Analyze market metrics and internal DB to identify high-growth franchise brand targets; Lead direct outreach and conversion of major franchise HQs; Build and manage dedicated inbound/outbound communication channels (hotline) for brand partners; Manage onboarding projects and track core KPIs like revenue contribution and channel conversion rate.
Seniority
Senior, hands-on IC