Program Manager, Partner Enablement
Core
Own the partner enablement strategy from onboarding through certification and recertification to build an ecosystem of partners equipped to sell, deploy, and operate Forward's network digital twin platform.
Role type
Senior Program Manager, Partner Enablement
Builds
Partner onboarding and certification curricula, learning paths, and practical training programs for sales, pre-sales, deployment, and operator tracks.
Domain
Networking infrastructure, cloud environments, managed services (MSP), and partner channel ecosystems.
Required skills
Partner enablement strategy, certification program design, curriculum development, LMS management, Salesforce proficiency, executive communication, stakeholder management, data analytics, program ownership, content adaptation.
Preferred skills
MSP business model familiarity, networking or security technical fluency, lab development experience.
Technologies
Salesforce, LMS, Absorb, Forward API, NQE.
Responsibilities
Define and evolve the Partner Enablement Charter; own partner onboarding and certification curricula across four tracks; design individual certifications and company designations; align learning paths with partner levels; build recertification and release refresh programs; adapt content for partner audiences; coordinate technical learning and hands-on labs; deliver live and virtual training events; measure partner time to certification, revenue, and delivery quality.
Seniority
Senior, hands-on IC
