Senior Solutions Engineer
Core
Strategic technical leader designing, developing, and delivering scalable solutions for complex business challenges while supporting the sales process and customer needs.
Role type
Senior Solutions Engineer (Pre-sales/Consulting)
Builds
Persuasive product demonstrations, value-oriented presentations, technical documentation, and proposal responses.
Domain
Education Technology (LMS), Learning Management Systems
Deliverable
product features | client delivery
Required skills
Hands-on platform expertise, needs analysis, proposal writing, cross-functional partnership, technical documentation, remote team collaboration, bilingual communication (English/Spanish)
Preferred skills
LMS familiarity (Brightspace), pre-sales consulting experience, entrepreneurial mindset
Technologies
Brightspace, LMS ecosystems
Responsibilities
Become a hands-on expert in the Brightspace platform; support the sales process by mastering product functionality and architecture; prepare and present tailored product demonstrations to diverse audiences; conduct needs analysis sessions with prospects; provide feedback to product management on use cases and trends; create technical documentation; act as a conduit for internal SMEs in sales opportunities; travel 25-50% across North America.
Seniority
Senior, hands-on IC with mentorship responsibilities