Senior Solutions Engineer
Core
Technical and consultative partner to New Business and Account Management teams, enabling customers to understand and realize the value of Trustpilot's platform during the sales process.
Role type
Senior Solutions Engineer (Pre-sales)
Builds
Tailored technical solutions, integration approaches, and proof-of-concepts for SaaS customers
Domain
SaaS / Customer Review Platform / Web Integrations
Deliverable
product features
Required skills
Pre-sales or solutions consulting experience, API and web integration knowledge, SaaS architecture understanding, technical solution design, customer needs analysis, technical presentation skills
Preferred skills
Experience collaborating across Sales, Product, and Customer Success teams
Technologies
APIs, web integrations, SaaS platforms
Responsibilities
Partner with Account Executives for technical discovery, develop scalable solutions, deliver product demonstrations, support pilot programs, act as a trusted advisor, collaborate with cross-functional teams, maintain solution documentation, capture customer feedback
Seniority
Senior, hands-on IC