IT Operations Engineer, Intelligent Platforms Alliance
Core
Dedicated technical point of contact for IT operations, hardware lifecycle management, and on-site support for HelloFresh's Warsaw and Wroclaw offices.
Role type
IT Operations Engineer (On-site)
Builds
Reliable local IT infrastructure, hardware provisioning workflows, and employee onboarding/offboarding processes.
Domain
Enterprise IT Operations / Workplace Technology
Deliverable
infrastructure
Required skills
macOS and Windows device management, hardware lifecycle administration, asset management (Snipe IT), Google Workspace support, Active Directory administration, LAN/WAN/WLAN basics, FortiGate firewall knowledge, Cisco switch/wireless knowledge
Preferred skills
IT task automation, European driver's license
Technologies
Snipe IT, Google Workspace, Jira, Confluence, Active Directory, Intune, Jamf, SureMDM, FortiGate, Cisco
Responsibilities
Manage end-to-end IT onboarding and offboarding processes; Administer macOS and Windows devices including wiping and reissuing; Provide hands-on technical support for local employees; Support basic networking setup and local IT requirements during office moves; Maintain IT process documentation
Seniority
Individual Contributor, operational support level