HR Generalist (Employee Experience Manager)
Core
Manager, Employee Experience Japan (individual contributor) responsible for scaling business processes, serving as the main point of contact for escalated inquiries, managing performance, employee well-being, and regional compliance for MongoDB employees in Japan.
Role type
Senior HR Manager (Employee Experience)
Builds
Employee life cycle service delivery, manager capability programs, and compliant workplace policies for MongoDB's Japan region.
Domain
Human Resources / Technology
Required skills
Performance management, coaching, business partnership, HR operations, employment law interpretation, grievance management, project management, critical thinking, adaptability.
Preferred skills
Experience in high growth technology business, relevant HR certifications.
Technologies
HR Information Systems, Payroll systems, Benefits administration tools.
Responsibilities
Partner with global HRBPs and COEs to support people goals; Serve as main point of contact for escalated employee and manager questions; Coach managers on performance management; Evaluate employee complaints and conduct intervention sessions; Develop and evolve People processes and systems; Lead and manage direct reports; Stay updated on employment law and advise managers on compliance; Promote values-based culture and hybrid working environment; Support regional Benefits, HRSS, and Payroll teams.
Seniority
Senior, hands-on IC with management responsibilities
