Senior Strategic Customer Engineer, Named - Charlotte, NC
Core
Architect enterprise solutions and drive technical adoption for Fortune 500 customers, acting as a quota-carrying trusted advisor from discovery through expansion.
Role type
Senior Strategic Customer Engineer (Named Account)
Builds
Bespoke architectures for Security, Networking, and Developer Platforms
Domain
Cloud Security, Networking, Edge Computing, SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise architecture design, Web security, DNS/DDoS mitigation, Cloud infrastructure, SaaS metrics, C-suite stakeholder management, Technical discovery & PoC delivery, Quota management
Preferred skills
Cloudflare Workers AI, LLM orchestration, RAG architectures, Python/JavaScript scripting
Technologies
Cloudflare Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery and build bespoke architectures; Drive customer onboarding, technical health, and expansion strategy; Carry variable quota for new business and account growth; Conduct Quarterly Business Reviews (QBRs) for C-level executives; Automate routine tasks using AI agents and internal platforms
Seniority
Senior, quota-carrying IC
