Principal Sales Engineer
Core
Senior technical strategist and trusted field advisor elevating customer outcomes and advancing the technical maturity of the SE organization.
Role type
Principal Sales Engineer (senior IC with leadership)
Builds
AI-first hybrid observability platform for digital infrastructure
Domain
IT Infrastructure Management, Cloud, Observability, AI
Deliverable
production ML models | product features | client delivery
Required skills
Infrastructure and cloud architecture expertise, Technical sales strategy, AI and GPT application, Scripting and automation (Python, Groovy, PowerShell), Mentoring and coaching, Cross-functional collaboration, Solution design and POC execution
Preferred skills
Experience with LogicMonitor platform APIs and SDKs, Building reusable GPT prompt libraries, Publishing technical content
Technologies
LogicMonitor, Python, Groovy, PowerShell, GPT, AI tools
Responsibilities
Act as senior field strategist and technical advisor to Sales, Product, and Executive leadership; Own and execute complex, high-visibility technical sales motions including solution design, demos, and POCs; Serve as a bridge between Product and Sales translating customer insights into roadmap priorities; Mentor and coach SEs across regions; Champion AI and GPT usage across customer engagements; Develop reusable GPT prompt libraries, demo assets, and workflows; Balance customer advocacy with operational realism; Collaborate cross-functionally to scale successful technical practices globally; Publish technical blogs and enablement content.
Seniority
Principal, hands-on IC with mentorship and strategy
