Forward Deployed Engineer APAC
Core
Forward Deployed Engineer supporting the Revenue Team to ensure seamless customer operations, resolve technical challenges, and guide onboarding for high-spending customers on the AI Developer Cloud platform.
Role type
Senior IC Forward Deployed Engineer (Revenue)
Builds
Runpod AI Developer Cloud platform for developers running frontier models
Domain
AI Infrastructure / Cloud Computing
Deliverable
client delivery
Required skills
Python, JavaScript, Go, Linux/Ubuntu, Docker, SQL/NoSQL databases, TCP/IP/HTTP/SSH/DNS protocols, AI/ML model deployment, code analysis, scripting, log analysis
Preferred skills
Full-stack development, GPU server hardware knowledge, network operations, machine learning model training and inference processes
Responsibilities
Participate in sales meetings to explain technologies and provide architectural recommendations; troubleshoot and resolve complex technical issues escalated by customers; create and maintain technical documentation and deliver training sessions; collaborate with engineering and sales teams to integrate customer feedback into product improvements.
Seniority
Senior, hands-on IC