ServiceNow Developer
Core
Architect, design, and implement automated solutions on the ServiceNow platform to elevate business productivity and employee satisfaction.
Role type
ServiceNow Developer (IC)
Builds
Automated workflows, business rules, secure integrations, and scalable platform architectures for ITSM, CSM, ITOM, HR, or IRM domains.
Domain
Enterprise Service Management (ITSM, CSM, ITOM, HR, IRM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, REST/SOAP API integrations, data migrations, Update Sets management
Preferred skills
Technical leadership, mentorship, root-cause analysis, technical documentation
Technologies
ServiceNow, Flow Designer, REST APIs, SOAP APIs
Responsibilities
Lead end-to-end architecture and deployment of functional workflows; Partner with business analysts to translate operational workflows into automated solutions; Conduct code reviews and unit testing; Drive technical documentation and participate in on-call rotation for high availability.
Seniority
Mid-Senior, hands-on IC
