Chief of Staff
Core
Partner with the COO to define CX & RevOps priorities, drive strategic alignment, and execute high-impact initiatives for post-sales performance.
Role type
Senior Chief of Staff (Customer & Revenue Operations)
Builds
Customer & Revenue Operations (C&RO) organization effectiveness and strategic execution
Domain
SaaS / Technology / Local Business AI
Deliverable
product features
Required skills
Strategic planning, Operating cadence management, Cross-functional leadership, Systems thinking, Project management, Complex problem solving, Change management
Preferred skills
Business consulting background, MBA, SaaS industry experience
Technologies
N/A
Responsibilities
Define CX & RevOps priorities and strategic goals; Support C&RO organization in prioritizing initiatives and managing operating cadences; Translate high-level strategy into actionable plans with ownership and timelines; Facilitate leadership meetings and manage follow-up on action items; Lead high-impact strategic projects; Act as a thought partner to the COO and leadership team.
Seniority
Senior, hands-on IC
