Medical Information Specialist II - (Remote)
Core
Frontline specialist delivering virtual or telephonic support to clients, patients, and healthcare professionals, serving as a primary resource for drug and medical device product information.
Role type
Medical Information Specialist (Nursing)
Builds
Patient support programs, clinical trial compliance calls, and educational seminars
Domain
Healthcare / Pharmacovigilance / Medical Information
Deliverable
client delivery
Required skills
Registered Professional Nurse, US healthcare systems knowledge, pharmacovigilance, medical terminology, HIPAA compliance, database management, contact center operations
Preferred skills
US healthcare regulation knowledge, Medical Information experience, Patient Support Programme experience
Technologies
Microsoft Office, contact centre technologies
Responsibilities
Identify and document Information Requests, Adverse Events, and Product Quality Complaints; conduct study compliance calls; enroll participants in educational seminars; provide patient support; collect demographic data; maintain secure home-working environment; adhere to FDA and HIPAA regulations.
Seniority
Individual Contributor