CareerPlan

Retail Client Manager

TorontoFull-time2026-10-28 → 2026-11-10

Core

Own day-to-day retailer relationships, delivery priorities, and value creation for global retailers and brands.

Role type

Senior Retail Client Manager

Builds

Long-term trusted partnerships and measurable growth for retailers and brands

Domain

Retail / Customer Data Science

Deliverable

client delivery

Required skills

retail client leadership, commercial thinking, stakeholder management, team leadership, insight interpretation, storytelling, account planning, sales process support

Preferred skills

experience engaging senior retail stakeholders, creating commercial value through products and services, connecting retailer strategy with workplan delivery

Responsibilities

Own and develop relationships with retailer counterparts and expand stakeholder coverage across the value chain. Create, manage and implement the retailer account plan. Set and drive the client workplan aligned to business priorities. Identify opportunities to expand dunnhumby capabilities and support the sales process. Lead and manage the retail-facing team against account plans, renewals, and ROI.

Seniority

Senior, hands-on IC with team leadership