Business Systems Lead (Quote-to-Cash)
Core
End-to-end ownership of the Quote-to-Cash (Q2C) lifecycle systems, designing technical solutions and building complex components for revenue operations.
Role type
Senior IC Business Systems Architect (Salesforce/CPQ/CLM)
Builds
Core revenue systems including Salesforce, DealHub CPQ, DocuSign CLM, and downstream integrations (NetSuite, Data Warehouse)
Domain
Enterprise SaaS, Subscription Revenue Management, Quote-to-Cash
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce development (Apex, Flow), DealHub CPQ implementation, DocuSign CLM operation, Q2C lifecycle architecture, system design, technical debt remediation, documentation, mentorship
Preferred skills
NetSuite billing integration, Snowflake/BigQuery analytics modeling, Deal Desk/Sales Ops/Finance Ops domain experience
Technologies
Salesforce, DealHub CPQ, DocuSign CLM, NetSuite, Snowflake, BigQuery
Responsibilities
Design and build complex Q2C workstreams; partner with Deal Desk, Finance, and Legal to translate business needs into scalable systems; drive the Q2C roadmap from problem definition to post-launch; eliminate technical debt; maintain critical integrations; produce operational documentation; mentor teammates
Seniority
Senior, hands-on IC
