Platform Creator Activation Specialist
Core
Onboard and activate new culinary creators (chefs) on the CookUnity platform, ensuring a smooth launch of their food businesses.
Role type
Creator Activation Specialist (Customer Success)
Builds
Creator food businesses on a marketplace platform
Domain
Food & Beverage / E-commerce
Required skills
Onboarding management, multi-channel support (voice, email, chat, video), compliance documentation, project coordination, process improvement, client relationship management, time management, Google Suite proficiency
Preferred skills
Culinary industry experience, food production familiarity, Spanish language skills
Responsibilities
Facilitate successful launch of new creator brands, provide front-line support across multiple channels, review and maintain onboarding documents, collaborate with internal teams on workflows, identify process enhancement opportunities
Seniority
Mid-level, hands-on IC