2027 IT Operations Summer Intern
No visa sponsorship
Core
Support end users with hardware and software issues, manage tickets, and assist with IT projects.
Role type
IT Service Desk Intern
Builds
End user support processes and automation initiatives
Domain
Financial Services / IT Operations
Deliverable
dashboards & analysis
Required skills
Microsoft 365, Windows 11, Active Directory, Azure Virtual Desktop, ticketing systems, hardware provisioning, troubleshooting, Python/PowerShell/JavaScript
Preferred skills
Mac OS, Microsoft 365, cloud infrastructure
Technologies
Microsoft 365, Azure, AWS, Cisco Meraki, Jira, Claude, ChatGPT
Responsibilities
Handle user tickets via email/phone/in-person, order and configure hardware/software, troubleshoot technical issues, document knowledge base articles, assist with automation projects, present summer learnings to leadership
Seniority
Intern