IT Support Technician (f/m/d)

WarsawFull-time2026-10-13 → 2026-11-11

On-site · Poland

Core

Provide on-site and remote first-line IT support, troubleshooting technical issues and maintaining a secure IT environment for employees across multiple countries.

Role type

IT Support Technician (Service Desk)

Builds

Stable IT infrastructure and user experience for global employees

Domain

IT Services / Enterprise Support

Required skills

Windows troubleshooting, macOS troubleshooting, hardware support, Microsoft 365 support, ITSM tools (Jira), user account management

Preferred skills

Multi-site support experience, Microsoft 365 collaboration tools expertise

Technologies

Windows, macOS, Microsoft 365, Jira, Outlook, Teams, SharePoint, OneDrive

Responsibilities

Troubleshoot technical issues, install and configure laptops and peripherals, support onboarding and offboarding, assist with IT asset tracking

Seniority

Individual Contributor

About Awin

Awin is seeking an exceptional engineering leader to shape the future of how our engineers build, ship, and operate software at scale. As Head of Engineering – Developer Experience & Platform, you will own the end-to-end developer experience strategy, drive the adoption of AI-native engineering practices, modernise our cloud platform, and lead the teams and tooling that enable Awin's engineering organisation to work at its best.