Receptionist
Core
First point of contact managing front-of-house operations, client/family enquiries, and administrative support for an aged care and disability services organization.
Role type
Front-of-house receptionist and administrative coordinator
Builds
Client experience, operational efficiency, and administrative workflows
Domain
Aged care and disability support services
Deliverable
Dashboards & analysis (records, notes, financial data entry)
Required skills
Reception management, customer service, data entry, scheduling coordination, compliance administration, financial data processing, system navigation
Preferred skills
Healthcare or community services experience, NDIS Worker Screening Clearance
Responsibilities
Manage reception desk and incoming calls/visitors, respond to enquiries via phone/email/walk-in, maintain accurate client and staff records, coordinate scheduling and meetings, support onboarding and compliance processes, enter invoices and remittances into financial systems
Seniority
Mid-level, hands-on IC