Sr. Technical Account Manager - CR
Core
Own relationships with large-scale enterprise clients, lead complex implementation/onboarding, and deliver technical account management services for SentinelOne's AI-native security platform.
Role type
Senior Technical Account Manager
Builds
Implementation and onboarding projects for endpoint, cloud, and identity security solutions
Domain
Cybersecurity (AI-native platform)
Deliverable
client delivery
Required skills
Enterprise customer management, technical account management, implementation project leadership, environment evaluation, cross-functional collaboration, upsell identification, training delivery, multi-OS support (Windows/Mac/Linux), scripting (Python/PHP/Unix shell), database experience (MongoDB preferred)
Preferred skills
Host-based endpoint security background, mobile platform experience
Technologies
SentinelOne platform, MongoDB, Python, PHP, Unix shell scripts
Responsibilities
Own overall client relationships, lead complex implementation projects, deliver technical advisory and service reviews, evaluate customer environments for design solutions, collaborate with Product/Engineering/Sales to resolve issues and define features, identify upsell opportunities, create knowledge base guides
Seniority
Senior, hands-on IC