Solutions Architect
Core
Technical authority and trusted advisor serving as the primary point of contact for sales teams, customers, and partners to drive technical wins and enable sales cycles for the Elastic Search AI Platform.
Role type
Senior Solutions Architect (Presales)
Builds
Cloud-based search, security, and observability solutions using the Elastic Stack
Domain
Enterprise Search, AI, Security, Observability
Deliverable
client delivery
Required skills
Technical presales experience, customer relationship management, solution architecture design, stakeholder influence, cross-functional collaboration, self-driven learning
Preferred skills
Ability to inspire groups, deep product knowledge, travel readiness
Technologies
Elastic Stack, Search AI Platform
Responsibilities
Serve as technical point of contact for accounts and account managers; articulate how Elastic offerings address customer business goals; craft and own value-based relationships at all organizational levels; participate in planning and execution from discovery to technical win; advise sales teams on product positioning; onboard and enable partners; craft collateral and collaborate on client-specific programs; act as the voice of the customer to communicate needs to engineering and leadership.
Seniority
Senior, hands-on IC