Shopper Insights Client Manager
Core
Lead client relationships and insight delivery for a Canadian grocery retailer, translating priorities into actionable workplans to drive commercial growth.
Role type
Senior client manager (shopper insights)
Builds
Trusted partnerships with CPG clients and retailers, delivering measurable shopper insights
Domain
Retail (grocery) + Customer Data Science
Deliverable
client delivery
Required skills
CPG industry knowledge, client leadership, insight expertise, commercial judgement, stakeholder management, team leadership, pipeline management
Preferred skills
Experience selling products or services, experience in an insight or CPG business
Responsibilities
Build trusted relationships with CPG clients and retailer stakeholders; Shape account plans and stakeholder maps; Translate priorities into insight workplans; Lead upsell and cross-sell activities; Manage and coach Shopper Insights Client Leads
Seniority
Senior, hands-on IC with team leadership
