Partner Operations Analyst
Core
Operational backbone for Samsara's Partner Portal, managing deal registration, partner data, and program launch support.
Role type
Partner Operations Analyst
Builds
Partner ecosystem operations and systems for Insurance, Resale, Referral, Installation, Technology Integration, and Fleet Management partners.
Domain
IoT / Connected Operations / Partner Ecosystems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce configuration and reporting, PRM platform management, data validation and quality control, process documentation, stakeholder communication, change management support
Preferred skills
PRM platforms (Salesforce Experience Cloud, Impartner, Allbound, Introw), channel/partnership program experience, product launch support, ambiguity navigation
Technologies
Salesforce, PRM platforms
Responsibilities
Administer Partner Portal (content, configuration, access), troubleshoot portal issues, manage Deal Registration workflows, validate partner data, identify process bottlenecks, develop training materials, support platform migration
Seniority
Mid-level, hands-on IC
