Partner Program Manager (Support & Operations) (d/f/m)
Core
Support the Partnerships team in the day-to-day running of the partner business, ensuring operational processes, data accuracy, and partner communications run smoothly.
Role type
Partner Program Manager (Support & Operations)
Builds
Partner network operations, commission processes, and partner enablement logistics
Domain
HR SaaS / B2B Partnerships
Deliverable
client delivery
Required skills
Salesforce proficiency, spreadsheet skills (Excel/Google Sheets), process documentation, data validation, stakeholder coordination, inbox management, reporting and analysis
Preferred skills
Basic automation/standardization support, marketplace listing management
Responsibilities
Manage operational commission processes including input validation and discrepancy resolution; Maintain high-quality Salesforce data and tracking for partners and deals; Execute partner onboarding logistics and enablement content updates; Drive process improvement and workflow documentation; Prepare recurring partner reports and dashboards; Manage partner communications, inbox triage, and marketplace listing operations
Seniority
Entry-level to Junior, operational support
