Implementation Manager
Hybrid
Core
Serve as the main point of contact for customers during the implementation process, delivering support and training to ensure a successful start to their journey with Shopmonkey's auto-repair software.
Role type
Implementation Manager (Customer Success)
Builds
Customer onboarding and adoption of Shopmonkey's cloud-based auto-repair platform
Domain
SaaS / Automotive / Auto-repair
Deliverable
product features
Required skills
Project management, creative problem solving, communication, training, SaaS business model knowledge
Preferred skills
Automotive industry knowledge, Spanish/English bilingualism, Bachelor's degree
