Performance Manager – Inclusive Employment Australia (IEA)
Core
Leading a team of IEA Case Managers to deliver sustainable employment outcomes for people with disability, injury, and/or health conditions.
Role type
Senior management (ESA Performance Manager)
Builds
Employment services and person-centred support programs
Domain
Disability employment services / Social services
Deliverable
client delivery
Required skills
Team leadership, performance benchmarking, staff training and development, compliance management, data analysis, local labour market knowledge, administration, IT literacy
Preferred skills
Qualifications in Employment, Community, or Disability services
Responsibilities
Leading case manager teams, delivering staff training, ensuring performance benchmarks, ensuring compliance with National Standards and ISO 27001, monitoring performance metrics, representing the organization externally
Seniority
Senior, hands-on management