Financial & Employment Planner Case Mgr Lead
Core
Lead case managers to place W-2 families into appropriate service tracks based on eligibility and needs assessments to improve program outcomes.
Role type
Senior IC case management lead (workforce development)
Builds
Individualized employment and self-sufficiency plans for W-2 participants
Domain
Social services / Workforce development
Deliverable
client delivery
Required skills
Case management, program administration, leadership, analytical decision-making, compliance monitoring, training/mentoring
Preferred skills
Service track development, program evaluation, Wisconsin W-2 program policies, bilingual (Spanish or Hmong)
Technologies
Case management systems, Microsoft Office Suite
Responsibilities
Review service track recommendations for accurate placement, conduct staffing reviews to evaluate service plans, provide guidance on resource utilization and barrier mitigation, collaborate with leadership to identify program improvement trends, support development of individualized plans, monitor compliance with program standards, facilitate training and mentoring, serve as liaison between staff and leadership
Seniority
Senior, hands-on IC with supervisory experience