Operations Associate
Core
Support day-to-day operational workflows and client coordination across Sparx's customer base, ensuring operational efficiency in client relationships, renewals, and financial administration.
Role type
Operations Associate
Builds
Operational efficiency across client relationships, insurance partners, renewals, and internal processes
Domain
Healthcare technology / Value-based care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
organization, attention to detail, multi-priority management, written and verbal communication, problem-solving, Excel proficiency, Google Workspace proficiency
Preferred skills
CRM platform knowledge (HubSpot, Salesforce), AI tool usage (Claude, ChatGPT), automation tool familiarity (Zapier, Airtable, Retool), basic financial literacy
Responsibilities
Support day-to-day coordination with clients and partners, track client deliverables and deadlines, manage renewal timelines and documentation, support financial workflows including invoicing and accounts receivable/payable, coordinate internal meetings and executive scheduling, identify opportunities to improve and automate operational processes
Seniority
Entry-level to Junior