Product Specialist | Healthcare Billing
Core
Strategy role bridging Product and Customer Experience to optimize AI-driven healthcare bill negotiation and advocacy workflows.
Role type
Senior Product Specialist (Healthcare Billing Strategy) (via careerplan.io/jobs/7d86af1f-280e-46c9-8dbb-97545b32475f-product-specialist-healthcare-billing-at-granted)
Builds
AI-native patient financial OS and bill-lowering automation
Domain
Healthcare / Consumer Finance / AI
Deliverable
production ML models
Required skills
Medical billing expertise (CPT, ICD-10, HCPCS, EOB), Appeals and financial assistance policy knowledge, No Surprises Act compliance, Negotiation tactics, Pattern recognition in case data, Product strategy, Process optimization
Preferred skills
Provider and payer side experience, AI/agent tools usage, Patient advocacy background, Team training experience
Technologies
AI agents, Bill analysis tools
Responsibilities
Analyze uploaded bills to identify lowerable amounts and tune AI bill checkers, Identify systematic savings opportunities across cases to inform product logic, Serve as escalation point for VIP and complex cases, Partner with Product to define AI bill analyzer features, Develop playbooks and training for the Healthcare Advocate team, Ensure new features align with advocate workflows, Publish weekly reports on advocacy opportunities
Seniority
Senior, hands-on IC
