Administrative Officer
Core
Provide essential administrative support to outpatient services, managing patient appointments, referrals, and documentation to ensure excellent patient experiences.
Role type
Administrative Officer (Outpatient Support)
Builds
Outpatient support services for a public health network
Domain
Healthcare / Public Health
Required skills
Appointment scheduling, referral processing, medical documentation, customer service, stakeholder communication, time management, word processing
Responsibilities
Notify patients of clinic appointments and issue relevant literature, process referrals in a timely manner, ensure accurate and efficient documentation relating to clinic requirements and patient files, provide professional and responsive customer service, assist in the development of new staff and trainees, prepare notes, documents, and information systems
