Reservation Support Agent – Remote
Core
Assist customers with reservation inquiries, available options, updates, and general support.
Role type
Reservation Support Agent
Builds
Reservation confirmations and updates for customers
Domain
Travel/Booking Services
Deliverable
client delivery
Required skills
reservation system proficiency, customer service, attention to detail, online research, organization, written and verbal communication, time management
Responsibilities
Respond to reservation inquiries, research available options, gather customer preferences, coordinate reservations, review reservation details for accuracy, provide confirmations, assist with modifications and updates, communicate with providers, maintain organized reservation records, follow up on outstanding details
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