Client Support & Travel Booking Online
Core
Assist clients with organizing booking details, dates, preferences, and service selections while providing customer support via email, phone, and messaging.
Role type
Client Support & Booking Assistant
Builds
Travel reservations and itineraries
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
Customer service, Communication, Organization, Attention to detail, Remote work management, Online tools proficiency
Responsibilities
Assist clients with organizing booking details, dates, preferences, and service selections; Provide customer support through email, phone, and messaging; Help gather and maintain information needed for reservations and itinerary support; Coordinate booking details and follow up with clients; Maintain accurate notes, client profiles, and documentation within systems; Respond promptly to client questions and provide helpful guidance; Stay informed about available destinations, suppliers, and experience options; Support administrative tasks related to planning and booking services.