Workplace Concierge
Core
Serve as the primary contact for client-facing workspaces and internal events, delivering an exceptional and engaging workplace experience for employees, clients, and visitors across Perth sites.
Role type
Workplace Concierge / Client Services Ambassador
Builds
A comfortable, productive, and seamless environment for events and initiatives within corporate showcase sites.
Domain
Corporate real estate / Workplace services / Hospitality
Deliverable
Product features (workplace experience & event management)
Required skills
Customer service excellence, stakeholder relationship management, multi-tasking, verbal and written communication, C-suite engagement, time management, self-motivation, organization, solution-focused problem solving, Microsoft Office proficiency, safety culture adherence (hazard identification, incident reporting), site tour facilitation, mail management, sustainability awareness.
Preferred skills
None explicitly stated.
Technologies
Microsoft Office suite
Responsibilities
Provide a friendly and engaging welcoming experience; represent ISS as a professional partner; maintain safety cultures and report hazards; reset and stock meeting rooms; monitor assigned commercial sites; follow end-to-end cleaning and maintenance work orders; support client events and activations; nurture online community engagement; manage mailboxes; facilitate site tours; consider sustainability in decision-making.
Seniority
Individual Contributor, entry to mid-level (6-month contract with extension possible).
