Porter, Mindil Beach Casino Resort
Core
First point of contact for guests, providing personalized service, luggage assistance, and concierge recommendations at a beachfront resort.
Role type
Front-line hospitality porter
Builds
Guest arrival experience and seamless in-stay support
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest relations, luggage handling, concierge services, valet parking, local knowledge, safety compliance
Preferred skills
5-star hotel experience, Movielink/Vingcard systems knowledge, driver's license (C & B class), H endorsement
Technologies
Movielink, Vingcard
Responsibilities
Welcome guests and guide them to rooms, manage luggage and valet parking, recommend local dining and tours, maintain lobby and baggage area cleanliness, respond to guest inquiries
Seniority
Entry-level to Junior, hands-on IC
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