Representative, Guest Services
Core
Front-line guest services and sales agent providing customer support, gift card sales, and tourism initiatives at a shopping outlet.
Role type
Guest Services Representative
Builds
Guest services operations, gift card sales, tourism programs
Domain
Retail / Shopping Center
Deliverable
product features
Required skills
Customer service, sales, cash handling, financial reconciliation, guest inquiry resolution, tourism program execution
Preferred skills
None stated
Technologies
None stated
Responsibilities
Represent the brand to guests with high-quality service; sell Simon Gift Cards and other payment products; manage daily financial deposits and reconciliation; maintain professional appearance and marketing displays; respond to guest and retailer inquiries; execute tourism initiatives and VIP shopper programs; support co-workers and other departments.
Seniority
Entry-level