Pool Attendant
Core
Guest-focused Recreation Attendant supporting pools, beaches, fitness areas, and resort activities at a large-scale hotel/resort.
Role type
Recreation Attendant (Guest Services & Activities)
Builds
Daily programming, guest experiences, and operational support for recreation outlets
Domain
Hospitality / Resort Operations
Deliverable
product features
Required skills
Guest service, activity hosting, safety monitoring, equipment setup/breakdown, inventory management, cashless payment processing, incident response coordination, physical labor (lifting, standing), basic Microsoft Office proficiency
Preferred skills
CPR/AED and First Aid certification, Lifeguard certification, previous hospitality/recreation/fitness/resort experience, multilingual abilities, knowledge of local attractions
Technologies
Microsoft Office (Teams, Word, Excel), point-of-sale systems
Responsibilities
Greet guests and provide information on amenities and programming; Host and support daily activities (fitness classes, games, events); Monitor areas for safety, capacity, and cleanliness; Manage cabana/chair reservations and guest setup; Set up, inspect, and break down daily equipment; Process transactions and handle cashless payments; Coordinate with Housekeeping, Engineering, and other departments; Shuttle guests via golf cart; Respond to incidents and emergencies; Maintain inventory of supplies and equipment.
Seniority
Individual Contributor, entry to mid-level