Technical Delivery Manager, Public Sector
Core
Technical Account Manager driving user adoption, product enablement, and value realization for public sector customers on Altana's AI-powered trade platform.
Role type
Senior IC Technical Account Manager (Public Sector)
Builds
Customer deployments, product usage growth, and cross-functional delivery for government stakeholders
Domain
Public sector / Global trade / Supply chain risk / Trade enforcement
Deliverable
client delivery
Required skills
Customer relationship management, technical project delivery, cross-functional collaboration, product enablement, data-driven insights, stakeholder influence, strategic account planning
Preferred skills
SQL, public sector experience, supply chain/logistics industry knowledge, self-directed data analysis
Technologies
Atlas platform, SQL
Responsibilities
Manage end-to-end customer deployments and technical work streams; conduct Quarterly Business Reviews and synthesize feedback for product teams; coordinate new feature specifications with engineering; support customers in achieving value and identifying new use cases; collaborate with sales and implementation teams to drive growth.
Seniority
Mid-Senior, hands-on IC
