Technical Account Manager, Logistics
Core
Guide logistics customers in operating Altana's AI-powered trade platform, driving adoption, strategic initiatives, and account growth.
Role type
Senior Technical Account Manager (Logistics)
Builds
Customer success outcomes, product adoption, and revenue expansion for global logistics service providers
Domain
Global Trade / Logistics / AI Platform
Deliverable
client delivery
Required skills
Account management, stakeholder alignment, strategic planning, cross-functional collaboration, data analysis, up-selling/cross-selling, feedback synthesis
Preferred skills
Customs and compliance knowledge (EU/UK), data fusion and machine learning concepts, travel flexibility
Technologies
Altana platform, data fusion tools, machine learning concepts
Responsibilities
Manage global deployments for strategic logistics accounts, drive onboarding and adoption, conduct Quarterly Business Reviews, collaborate with product/engineering teams, identify expansion opportunities, synthesize customer feedback
Seniority
Senior, hands-on IC