Market Support Manager
Core
Regional leader embedded on-site at DashMart locations to stabilize operations, lead teams, and drive operational excellence during transitions or new launches.
Role type
Senior IC operations leader (local fulfillment)
Builds
DashMart local fulfillment sites and operations
Domain
Food delivery / Logistics / Retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, operational troubleshooting, P&L monitoring, process improvement, data analysis, change management, site culture building
Preferred skills
New business unit launch, warehousing/logistics/fulfillment experience, scaling operations from zero to one
Technologies
Excel
Responsibilities
Lead, coach, and retain high-performing teams of Site Managers and hourly associates; implement standard operating procedures and troubleshoot operational issues; monitor P&L performance and execute corrective action plans; partner with regional teams on growth initiatives and market expansion; design and execute workflow and team structure improvements.
Seniority
Senior, hands-on IC
