Director, North America Retail Operations
Core
Driving operational excellence and scaling global retail operating models across North America for a yoga apparel brand.
Role type
Director, Retail Operations
Builds
Global retail operating model, store processes, and operational systems
Domain
Retail / Apparel
Deliverable
product features
Required skills
Retail operations strategy, process design, operational scalability, team leadership, project management, data-driven insights, cross-functional collaboration
Preferred skills
Piloting and scaling new initiatives, global strategy development
Technologies
Microsoft Office Suite (Excel, PowerPoint)
Responsibilities
Co-develop and evolve retail operating models; lead testing and validation of new operational initiatives; manage team leadership and development; ensure operational consistency across locations; drive performance against KPIs (inventory accuracy, shrink, replenishment); enable new store openings.
Seniority
Director, strategic execution & mentorship