Professional Services Consultant (Spanish-Speaking)
Core
Lead implementation projects and initial training for new customers on the Abnormal Security platform, ensuring seamless onboarding and knowledge transfer from proof of value to deployment.
Role type
Senior Professional Services Consultant (Cybersecurity SaaS)
Builds
Enterprise email security deployments and integrations for customers
Domain
Cybersecurity / Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Project management, customer discovery, technical configuration, integration management, risk management, stakeholder communication, documentation, process improvement
Preferred skills
Basic scripting (Python/Java), SIEM log analysis, commercial email routing/filtering expertise
Technologies
Abnormal Security platform, SIEM tools, commercial email routing/filtering/SEG tools
Responsibilities
Manage multiple customer implementation projects ensuring scope, schedule, and quality; Lead deployment kickoff by gathering knowledge from POV teams; Conduct discovery to understand customer goals and align project plans; Guide customers through configuration, integrations, and technical enablement; Serve as primary technical point of contact managing status updates, risks, and escalations; Create and manage project plans, timelines, and documentation.
Seniority
Mid-Senior, hands-on IC