Review Generation Team Lead & Community Manager
Core
Lead strategy and execution of review generation programs to drive customer feedback and community engagement for B2B SaaS products.
Role type
Senior Team Lead & Community Manager
Builds
Review campaigns, community programs, and content assets
Domain
B2B SaaS / Marketing Technology
Required skills
Email marketing strategy, team leadership, marketing automation, content strategy, data analysis, CRM management, HTML/CSS/Liquid, AI tool proficiency
Preferred skills
Review generation/UGC experience, loyalty/ambassador program design, review platform familiarity, enterprise client engagement, lead generation tactics
Technologies
Ortto, Marketo, Salesforce Marketing Cloud, Salesforce Data Cloud
Responsibilities
Own strategy and roadmap for review generation; lead and coach a team of campaign specialists; build and nurture a community of engaged reviewers; partner with cross-functional teams on pipeline and content goals; establish compliance standards; optimize campaign performance via testing and segmentation.
Seniority
Senior, hands-on IC with people management