Technical Support and Sales Rep
Core
Respond to inbound customer inquiries, provide expert technical troubleshooting, and offer customized sales solutions to help businesses grow.
Role type
Technical Support & Sales Representative
Builds
GoDaddy products including domains, website design, and online business tools
Domain
Internet services, web hosting, and SMB digital tools
Deliverable
product features
Required skills
inbound call handling, active listening, technical troubleshooting, sales discovery, product knowledge, meeting performance metrics
Preferred skills
technical aptitude (internet/email/hosting), SMB ownership experience, productivity tools (Office 365, G-Suite)
Technologies
Office 365, G-Suite
Responsibilities
Handle high volume of inbound calls, guide customers through online setup, develop product knowledge, communicate solutions confidently, meet availability and sales targets, pivot to outbound sales when needed
Seniority
Individual Contributor, entry-to-mid level
