Consultant or Senior Consultant
Core
Lead the evolution of implementation methodology and guide customers in deploying workforce management solutions to streamline operational efficiency.
Role type
Senior Individual Contributor Consultant (Workforce Management)
Builds
Legion workforce management platform implementations
Domain
Workforce Management / Retail Operations
Required skills
Workforce Management solution configuration, Agile project management, customer training delivery, solution blueprinting, compliance and labor law knowledge, stakeholder management
Preferred skills
Retail environment workforce planning, mentoring software implementation consultants, 7+ years in implementation or customer success
Technologies
Legion platform, project management tools
Responsibilities
Lead implementation project phases from configuration to go-live, deliver live customer training for administrators and managers, manage concurrent enterprise projects, advocate customer needs to drive product improvements, oversee configuration documentation and methodologies, define and manage customer expectations throughout the implementation process.
Seniority
Senior, hands-on IC