IT Support Specialist [6 Month Contract]
Core
IT Support Specialist providing world-class customer service, configuring workstations, and managing end-user support processes for autonomous vehicle technology.
Role type
IT Support Specialist (Contract)
Builds
End-user support processes, endpoint imaging, and hardware management for autonomous vehicle operations.
Domain
Autonomous Vehicles / Transportation Technology
Deliverable
client delivery
Required skills
Desktop system support (Windows, Mac, Linux), hardware troubleshooting, IT security practices, physical hardware deployment, incident management, process documentation
Preferred skills
MDM administration, mobile device configuration, high-speed network familiarity
Technologies
Windows, Mac, Linux, MDM, 100Gbps networks
Responsibilities
Configure and image workstations and laptops, troubleshoot hardware and software issues, manage IT inventory lifecycle, monitor AV and conferencing equipment, document support processes, escalate security concerns
Seniority
Mid-level, hands-on IC